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OpenSSL User Support resources |
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============================== |
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_Under Construction; not more than a collection of text fragments yet._ |
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See the OpenSSL website www.openssl.org for details on how to obtain |
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commercial technical support. Free community support is available through the |
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openssl-users email list (see |
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https://www.openssl.org/community/mailinglists.html for further details). |
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If you have any problems with OpenSSL then please take the following steps |
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first: |
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- Download the latest version from the repository |
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to see if the problem has already been addressed |
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- Configure with no-asm |
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- Remove compiler optimization flags |
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If you wish to report a bug then please include the following information |
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and create an issue on GitHub: |
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- OpenSSL version: output of 'openssl version -a' |
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- Configuration data: output of 'perl configdata.pm ==dump' |
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- OS Name, Version, Hardware platform |
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- Compiler Details (name, version) |
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- Application Details (name, version) |
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- Problem Description (steps that will reproduce the problem, if known) |
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- Stack Traceback (if the application dumps core) |
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Just because something doesn't work the way you expect does not mean it |
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is necessarily a bug in OpenSSL. Use the openssl-users email list for this type |
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of query. |
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For *questions* on how to use OpenSSL or what went wrong when you |
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tried something, our primary resource is the mailing list |
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openssl-users@openssl.org, where you can get help from others in the |
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@ -9,3 +42,90 @@ OpenSSL community (which includes the developers as time permits). |
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Only subscribers can post to openssl-users@openssl.org (although the |
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archives are public). |
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For more information, see https://www.openssl.org/community/mailinglists.html |
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You have general questions about using OpenSSL |
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---------------------------------------------- |
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In this case the [openssl-users][] mailing list is the right place for you. |
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The list is not only watched by the OpenSSL team members, but also by many |
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other OpenSSL users. Here you will most likely get the answer to your questions. |
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An overview over the [mailing lists](#mailing-lists) can be found below. |
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You found a Bug |
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--------------- |
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If you have any problems with OpenSSL then please take the following steps first: |
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- Search the mailing lists and/or the GitHub issues to find out whether |
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the problem has already been reported. |
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- Download the latest version from the repository to see if the problem |
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has already been addressed. |
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- Configure without assembler support (`no-asm`) and check whether the |
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problem persists. |
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- Remove compiler optimization flags. |
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Please keep in mind: Just because something doesn't work the way you expect |
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does not mean it is necessarily a bug in OpenSSL. If you are not sure, |
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consider searching the mail archives and posting a question to the |
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[openssl-users][] mailing list first. |
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### Open an Issue |
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If you wish to report a bug, please open an [issue][github-issues] on GitHub |
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and include the following information: |
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- OpenSSL version: output of `openssl version -a` |
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- Configuration data: output of `perl configdata.pm --dump` |
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- OS Name, Version, Hardware platform |
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- Compiler Details (name, version) |
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- Application Details (name, version) |
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- Problem Description (steps that will reproduce the problem, if known) |
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- Stack Traceback (if the application dumps core) |
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Not only errors in the software, also errors in the documentation, in |
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particular the manual pages, can be reported as issues. |
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### Submit a Pull Request |
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The fastest way to get a bug fixed is to fix it yourself ;-). If you are |
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experienced in programming and know how to fix the bug, you can open a |
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pull request. The details are covered in the [Contributing](#contributing) section. |
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Don't hesitate to open a pull request, even if it's only a small change |
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like a grammatical or typographical error in the documentation. |
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Mailing Lists |
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============= |
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The OpenSSL maintains a number of [mailing lists][] for various purposes. |
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The most important lists are: |
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- [openssl-users][] for general questions about using the OpenSSL software |
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and discussions between OpenSSL users. |
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- [openssl-announce][] for official announcements to the OpenSSL community. |
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- [openssl-project][] for discussion about the development roadmap |
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and governance. |
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- [openssl-dev][] for discussion about development of OpenSSL. |
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The openssl-dev list has been discontinued since development is now taking |
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place in form of GitHub pull requests. Although not active anymore, the |
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searchable archive may still contain useful information. |
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<!-- Links --> |
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[mailing lists]: https://www.openssl.org/community/mailinglists.html |
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[openssl-users]: https://mta.openssl.org/mailman/listinfo/openssl-users |
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[openssl-announce]: https://mta.openssl.org/mailman/listinfo/openssl-announce |
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[openssl-project]: https://mta.openssl.org/mailman/listinfo/openssl-project |
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[openssl-dev]: https://mta.openssl.org/mailman/listinfo/openssl-dev |